Returns & exchanges

Return Policy

At CEEME, we want to ensure you are completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we offer a straightforward return process.

Returns

You can return your order within 14 days of receipt. Please ensure that the items are in their original condition and packaging. Follow these steps to process your return:

  1. Send an email: Contact us at info@ceemesunglasses.nl to register your return. Include your order number and the reason for the return in your message.

  2. Receive return instructions: Once we receive your email, we will provide further instructions on how to return your order.

  3. Ship your return: Follow the instructions provided to send back your return. Make sure to keep the return receipt until your return has been processed.

Refunds

Upon receiving and inspecting your returned items, we will offer either a refund or a replacement product, depending on your preference and stock availability. Please note that return shipping costs are your responsibility unless the item is defective or incorrectly delivered.

Questions?

If you have any questions about our return policy or need assistance with your return, send an email to info@ceemesunglasses.nl, and our team will be happy to help!